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Your CSEA worker will also need:
Be in touch. You are the best source of information on your child support case. If you are the custodial parent, you can give your worker valuable information about the non-custodial parent. If you are the non-custodial parent, let the CSEA worker know of changes in your situation that may affect your ability to pay support. Staying in touch with your CSEA helps you.
Be informed. Learn all you can about child support. Know your right and responsibilities and exercise them. You may want to contact an advocacy group for help.
Be patient. Due to the number of cases handled by CSEAs, there may be a delay in collecting your support. These delays are often caused by problems outside the control of the CSEA.